Viral Spices



Total Quality Management

We at VIRAL shall take an oath to realize and practice the pre-laid six tiers of Total Quality Management.

We believe this will not only enhance our sustainability but will provide extreme satisfaction to our dear customers worldwide.

Your suggestions to intensify this initiative is solicited all the times.

1	TQM must be reflected in every company activity, not just in company products:
We are not just concerned with the quality of the product, but with the quality of our advertising, service, product,literature, delivery, after-sales support and so on.

2	Quality requires high-quality partners:
Quality can be delivered only by organizations whose value-chain partners are also committed to quality. Therefore we have the responsibility to find and work with high-quality suppliers and distributors.

3	Quality can always be improved :
Lets start believing in “ Continuous improvement of everything by everyone”.The best way to improve the quality is to benchmark the company's performance against the 'best-of-class' competitors and strive to emulate them or even leapfrog over them.

4	Quality improvement sometimes requires quantum leaps:
Although quality should be continuously improved, and it really pays for our organization to target a quantum improvement. Any employee who bets on the quantum leap or suggest our R&D team will be rewarded.

5	Quality does not cost more:
Lets at this instant out throw the laymen concept that achieving more quality would cost more and slow down production. Quality is not inspected in; it must be designed in. Lets do the things right the first time so that we can save many costs and salvage and offer our dear customers the best quality at an appropriate price.

Quality is necessary but may not be sufficient:

Improving the company's quality is absolutely necessary but very higher quality may not confer a winning advantage, as our product is positioned in the mid-chain of the end use. We have to supply our products at a price, at which our customer (importer) may be able to sell it to the next customer in the chain. Any Promise to provide best quality unexpected and high quality improvement may lead to setback our dear customers and thus it will simultaneously overthrow our organization.